Welcome to Shohag Telecom 2. These Terms & Conditions govern your use of our website, https://shohagtelecom2.online/, and purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. General Information
Shohag Telecom 2 offers mobile phone parts, mobile servicing tools, chargers, cables, and other mobile accessories.
These Terms & Conditions apply to all visitors and customers who use our website or purchase products from our store.
We reserve the right to update these terms when necessary. Any changes will be published on this page.
2. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.
However:
- Product images may vary slightly from the actual product.
- Product availability may change without prior notice.
- Product specifications and packaging may vary by manufacturer or supplier.
- Customers should check product details and compatibility before ordering.
If a significant error affects your order, we will make reasonable efforts to contact you and discuss an appropriate solution.
3. Product Compatibility
Customers are responsible for checking whether mobile parts, chargers, cables, and accessories are compatible with their devices before ordering.
Please verify the device brand, model, part number, connector type, and other relevant specifications where applicable.
If you are unsure about compatibility, please contact us before placing your order.
Nothing in this section limits your rights if a product is incorrectly described, defective, or otherwise covered by applicable consumer protection law.
4. Prices and Payment
All prices are displayed on our website in the applicable currency unless otherwise stated.
- Prices may change without prior notice.
- Delivery charges and other applicable fees will be communicated during checkout or before order confirmation.
- Customers must provide accurate payment information.
- Orders may be delayed, refused, or cancelled if payment cannot be verified or fraudulent activity is reasonably suspected.
If payment has been received for an order that we cancel, any applicable refund will be handled according to our Refund Policy and applicable law.
5. Orders and Confirmation
Placing an order constitutes a request to purchase a product. Orders are subject to product availability and confirmation by Shohag Telecom 2.
We may refuse or cancel an order for reasons including:
- The product is unavailable.
- Product information or pricing contains a significant error.
- Customer contact or delivery information is incomplete or inaccurate.
- A payment or security issue requires further verification.
If an order is cancelled after payment, we will arrange any applicable refund in accordance with our Refund Policy and applicable law.
6. Delivery Policy
We aim to deliver orders within the estimated delivery period communicated to customers.
Delivery times may vary depending on the delivery location, courier availability, weather, public holidays, and other circumstances beyond our reasonable control.
Customers must provide a correct delivery address and active contact number. Any additional delivery charges will be communicated where applicable.
7. Order Cancellation
Customers may request cancellation before an order is dispatched.
Once an order has been shipped, cancellation may no longer be possible, and the return procedure may apply.
Any cancellation, refund, or associated charges will be handled according to our published policies and applicable law.
8. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy.
Customers should contact us promptly if an item arrives damaged, defective, incorrect, or incomplete.
For mobile parts and electronic accessories, products should generally be returned with their original packaging and included accessories, where applicable.
Products damaged through misuse, improper installation, unauthorized repair, or physical impact may not qualify for a return or refund, except where required by law.
Any restrictions relating to installed or used products will be applied in accordance with applicable consumer protection requirements.
9. Mobile Servicing Tools and Electronic Products
Customers must use mobile servicing tools, chargers, and electrical accessories according to the manufacturer’s instructions and applicable safety guidance.
Shohag Telecom 2 is not responsible for damage resulting from improper use, incorrect installation, unauthorized modification, or use contrary to product instructions, except where liability cannot legally be excluded.
Customers should use qualified technicians for repairs or installations that require specialized knowledge.
10. Customer Responsibilities
When using our website, you agree to:
- Provide accurate personal, contact, and delivery information.
- Use the website only for lawful purposes.
- Avoid fraudulent orders and unauthorized payment activities.
- Not interfere with the website’s security or normal operation.
- Respect the intellectual property rights of Shohag Telecom 2 and other rights holders.
We may restrict access or cancel orders where there is reasonable evidence of fraud, misuse, or unlawful activity.
11. Intellectual Property
Unless otherwise stated, the website’s original text, branding, graphics, layout, and other content are owned by Shohag Telecom 2 or used with permission.
You may not copy, reproduce, distribute, or commercially use protected content without authorization, except as permitted by law.
Third-party product names, trademarks, and logos belong to their respective owners.
12. Privacy and Customer Information
We may collect information such as customer names, phone numbers, delivery addresses, and order details to process purchases and provide customer support.
Customer information will be handled in accordance with our Privacy Policy and applicable law.
Please review our Privacy Policy for details about how personal information is collected, used, and protected.
13. Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, or other business functions.
Such services may be governed by their own terms and privacy policies. We are not responsible for third-party practices beyond our reasonable control, subject to applicable law.
14. Limitation of Liability
To the extent permitted by law, Shohag Telecom 2 will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including statutory consumer rights.
15. Changes to These Terms
We may revise these Terms & Conditions to reflect changes in our services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
16. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of Bangladesh.
Any dispute arising from the use of our website or purchases made through our store will be handled by the competent courts or authorities in accordance with applicable law.
17. Contact Us
If you have questions about these Terms & Conditions, your order, or our products, please contact Shohag Telecom 2 through the contact information provided on our website.
Website: https://shohagtelecom2.online/
Thank you for shopping with Shohag Telecom 2.
Shohag Telecom 2 — Quality Parts, Reliable Service.